Holding People Accountable for Results the Positive, Principled Way
by Roger Connors and Tom Smith

How Did That Happen offers a proven way to eliminate nasty surprises caused by a lack of personal accountability and enhance performance by holding others accountable the positive, principled way.

“Connors and Smith have done it again! … This book will provide a competitive advantage at a time when ‘accountability’ is more important than ever before!” – – David Brandon, Chairman and CEO, Domino’s Pizza, Inc.

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Publisher: Portfolio Hardcover — Published: 2009 — Pages: 272 — ISBN 978-1591842583
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